Microsoft Office 2016’s applications are sandboxed, which means that they don’t have access to external files and settings by default and need to ask permission from the user. Thomson Reuters’ Endnote software is affected by this because it uses a plug-in for Word 2016. This means that the first time you launch Word 2016 after installing Endnote’s plug-in, you will see a dialog box along with this message:
EndNote needs access to the file named ‘com.ThomsonResearchSoft.EndNote.plist’. Select this file to grant access.
If you’re seeing this dialog box, the com.ThomsonResearchSoft.EndNote.plist file should be already selected. If the file has been selected, please click the Grant Access button. This procedure should only need to be performed once.
However, if you’re seeing this dialog box and the com.ThomsonResearchSoft.EndNote.plist file has not been automatically selected, that means that Endnote has been installed on this Mac but never launched. For more details, see below the jump.
To fix this issue, please use the procedure below:
1. Click the Cancel button in the dialog box.
2. Quit Word
3. Launch Endnote
4. Launch Word
5. You should see the dialog box again along with this message:
EndNote needs access to the file named ‘com.ThomsonResearchSoft.EndNote.plist’. Select this file to grant access.
This time, the com.ThomsonResearchSoft.EndNote.plist file should be selected.
6. Click the Grant Access button.
This procedure should only need to be performed once. For more information, please see the links below:
